Temporary delays in the production and shipping times on 4th quarter, 2021

The purpose behind penning this draft is to inform you about the unavoidable and inexorable delay in the manufacturing and shipping of ourall-over products.

As we streamline our production efforts to serve you better, we have had to make some necessary changes about supplier and that may result in potential temporary delays in the production and shipping times. Moreover, due to the fact that this is the peak season in year, the number of orders that need to be produced has increased, leading to a shortage of materials as well as affecting to the shipping time of courier companies.

Please see below for the list of impacted products:

  • Clutch Surse
  • Tote Bag
  • Bedding Set
  • Quilt & Blanket

Normally, the processing time for these products is about 5-7 business days. However, for the reasons we mentioned above, their production time wasextended to 12-15 business days and this information about production time has been promptly revised by us on the product page to inform our customers.

We sincerely apologize for any inconvenience this may cause, but we assure you that our teams are working as quickly as possible to resolve any delay. We are taking the following immediate actions for the delayed orders:

  • We keep update consistently and produce the orders delayed as soon as possible.

  • Compensation policies are consistently enforced to make sure all customer’ complaints are addressed. As always, our customer support team is ready to answer any questions regarding these topics.

If you have any urgent questions, please contact our support channel for help: https://bestmemorialgifts.com/pages/contact-us

Should you have any questions, please don’t hesitate to reach out to us at  contact@bestmemorialgifts.com

Thank you,

Best Memorial Gifts Team