Shipping Policy

Thank you for visiting and shopping at BMGifts. Following are the terms and conditions that constitute our Shipping Policy.

SHIPMENT PROCESSING TIME

All items offered on BMGifts are made-to-order. This means that when you place your order, we print that item(s) just for you, one at a time for the best quality! We will refuse any cases that request for cancel, refund or modify when order has been in production. Please contact and make a request within 2 hours after placing order.

We process orders on business days which are Monday through Friday. To estimate when you can expect your order, please refer to the time frame below. It includes our most popular products and the following time periods:

Production time: The time when your order waits in the production queue until being produced. Our production timeline may shift daily depending on overall order volume.
Shipping time: From the time the package is handed over to the delivery company to when it arrives at its destination.

Unit: Business days

Product	Production Time	Shipping Time
2D T-Shirt	5 - 7 days	5 - 7 days
Ceramic Mug	5 - 7 days	5 - 7 days
Doormat	7 - 9 days	14 - 22 days
Tumbler	7 - 9 days	14 - 22 days
All Over Tote Bag	7 - 9 days	14 - 22 days
All-Over-Print Hoodie	7 - 9 days	14 - 22 days
Clutch Purse	7 - 9 days	14 - 22 days
Classic Cap	7 - 9 days	14 - 22 days
Bedding Set	12 - 15 days	14 - 22 days
Blanket & Quilt	12 - 15 days	14 - 22 days
Others	7 - 9 days	14 - 22 days

The time frame is only applied for orders to the US with standard shipping methods. For international orders, it may take additional days if orders have to go through customs.
Due to COVID-19, we expect a delay up to 3 business days than normal to be able to fulfill new orders.

SHIPMENT CONFIRMATION & ORDER TRACKING

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 72 hours.

Learn more about How to track order here.

CUSTOMS, DUTIES AND TAXES

BMGifts is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

DAMAGES

BMGifts is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

If you have any other queries, please visit: Contact Us